Case Studies
CASE STUDY 1: Operational Analysis
End-to-end operational analysis and digital transformation roadmap project
$15 Billion AUM Institutional Accounts Hedge Funds Mutual Funds 80% of AUM is FI
PROJECT BACKGROUND
Client relied heavily on a few tenured internal experts to manage data.
Client relied heavily on use of spreadsheets and MS Access.
Client had no unified integrated portfolio management, pre-trade compliance, and order management / trade execution system.
Manual files were needed to create a start of day view for portfolio management.
Client was underspending on technology compared to industry standards.
PROJECT GOALS
Eliminate the dependency on the investment accounting system as the central source of data.
Allow for self service – easier access to validated data.
Efficiently connect client key systems versus point-to-point interfaces between each system.
Allow for streamlined faster future vendor solution implementations.
Implement a “Golden Copy” / “Single Version of the Truth” managed by data governance procedures.
Implement a data warehouse that provides centralized storage of current and historical data (i.e., portfolio holdings, trades, performance and benchmark returns, etc.) to be used for marketing, regulatory reporting, client reporting, and management reporting.
Move towards a real-time environment.
KEY ACTIVITIES
A detailed current state analysis with observations and recommendations of end-to-end systems and processes.
Interviewed over 30 client professionals, reviewed client documentation, and conducted brief observation sessions.
Facilitated work shops.
KEY RESULTS
Designed a future state architecture model.
Developed an implementation road map with projects that include a description, effort, estimated cost resource requirements and other factors.
The first project was to evaluate, search, select and implement a data management / EDM solution.
This is a major dependency for all other projects.
The second project is to evaluate, search, select and implement a client portal.
The third project is to evaluate, search, select, and implement a front office solution (PMS, OMS, EMS) for both equity and fixed income.
SYSTEMS/AREAS IMPACTED
Portfolio management, pre and post trade compliance, trading, post-trade and settlement, investment accounting, performance measurement and attribution, client fee billing, reconciliation, corporate actions, client reporting, client portal, and, most importantly, data management
PROJECT DURATION
3 Months
RESULT
Designed an end-to-end system architecture model that will allow the client to scale.
CASE STUDY 2: Security Master
Gold Standard Security Master Project
$578 Billion AUM Institutional Accounts Mutual Funds SMA's
PROJECT BACKGROUND
Security market data was sourced from multiple, overlapping, vendors
License agreements restricted redistribution of market data across client’s internal applications
Security Master data quality management was manually intensive
PROJECT GOALS
Improve the quality, consistency and effectiveness of security master data in all client applications and outputs
Streamline all necessary security market data from multiple sources (Bloomberg, ICE, FactSet, etc.)
Create a real-time central data hub to capture security refence data from all sources for consolidation and storage
Build a User Interface to easily view and override third-party security market data as needed.
Enhance the data warehouse to serve as the single repository for “gold copy” security master data through-out the enterprise.
Standardize the internal systems to receive gold copy security master data from the data warehouse
KEY ACTIVITIES
Conduct a detailed current state analysis with observations and recommendations of end-to-end usage of security master data
Renegotiate license agreements with market data providers to permit usage of market data in applicable internal systems.
Designed a future state architecture model for all security master data
Developed an implementation road map with supporting projects which included work effort, estimated cost(s), and resource requirements
KEY RESULTS
A new security master data hub and user interface to view and override receipt and delivery of security master data into the data warehouse and consuming systems
A new Data Quality & Control Team to monitor and edit the daily end-to-end market data flow, utilizing the new security master user interface
A significant reduction of data exceptions and “orphan” records
Improved consistency of security master data in all client applications.
SYSTEMS/AREAS IMPACTED
Portfolio management, pre-trade compliance, trading, post-trade and settlement, investment accounting, performance measurement and attribution, client fee billing, reconciliation, corporate actions, client reporting, client portal, and, most importantly, data management
PROJECT DURATION
6 Months
RESULT
Designed an end-to-end Gold Copy Security Master model that will allow the client to scale and have a common/consistent data approach firm wide.
CASE STUDY 3: Equity Order Management System
Equity OMS and Equity/Fixed Income Compliance Implementation
Investment Management client $200 Billion AUM Institutional and Retail Accounts
PROJECT BACKGROUND
The client’s legacy Equity Order Management System (OMS) and Equity/FI Compliance System was antiquated and was running on a dated Windows Operating System that Microsoft would stop supporting in 18 months.
The client had recently spent significant resources upgrading the legacy system. Another upgrade was required for the new Microsoft Operating System.
The client did not want to undertake another costly upgrade given the lack of functionality in the legacy system.
Client wanted to review other vendor solutions and convert to the solution that was best aligned to their business needs.
PROJECT GOALS
Conduct an RFP for a new Equity OMS and Equity/Fixed Income compliance system.
Once a replacement decision was reached, negotiate a contract and develop a new Operating Model.
Implement the new system across three locations in the US.
Integrate the new system with accounting, custody, data warehouse, brokers and others.
Complete the project within 18 months before Microsoft Operating System support expired. Extended Microsoft support would cost $1 million per day.
KEY ACTIVITIES
Conduct RFPs with six vendors.
Drive the client decision based on their unique needs. Charles River (CRD) was selected.
Work with CRD to configure OMS.
Build 800 Equity and FI rules in CRD compliance engine.
Fully integrate CRD with the client’s other systems and service providers.
Train 30+ Traders in three locations
Orchestrate the Go-Live cutover.
KEY RESULTS
Successfully converted the client to the Charles River OMS and IM-Compliance system.
Established over 100 Broker connections and 2 Transaction Cost Analysis (TCA) providers.
No trade errors.
The client’s Trading and Compliance departments were fully satisfied with the new system functionality.
Entire project completed within 18 months, prior to Microsoft Operating System expiration of legacy OMS.
SYSTEMS/AREAS IMPACTED
Equity Front Office and OMS
Compliance Department and system
Accounting and Custody providers
Operations and Technology
PROJECT DURATION
18 Months
RESULT
Implemented a leading Order Management and Compliance System which provided our client with increased capabilities and reduced manual intervention.
CASE STUDY 4: System Blueprint
Technology, Data, Process and Information Security Documentation
Investment Management client $94 Billion AUM Institutional and Retail Accounts Global Equity
PROJECT BACKGROUND
Client’s internal documentation for technology, data and process flows, Information security, disaster recovery and other areas was inconsistent.
The state of documentation limited the client CTO’s ability to easily answer inquiries from regulators or from their clients.
The client asked for Adeptyx to partner with them to create detailed documentation.
PROJECT GOALS
Document the following areas using MS Visio:
IT infrastructure (servers, databases, devices, applications, file shares) and connections for the Production and Disaster Recovery environments)
Information Security (including Technology, Procedures/Control and Evidence)
Password Policy
Software Development Lifecycle (SDLC)
Investment Process (including research and portfolio optimization)
End-to-end data flow (Example, Trading: Orders > Execution > Compliance > Settlement > Reporting)
End-to-end operational process flow (Examples include New Account set-up, Cash subscriptions & liquidations)
Organizational Charts
Glossary of key terms
KEY ACTIVITIES
Interview Front Office, Compliance, Operations and IT staff to develop an understanding of the Current State environment
Create draft documentation using MS Visio
Review draft documentation with client leadership
Finalize the documentation based on client feedback
KEY RESULTS
Delivered over 30 detailed and professional current state documents.
Client’s CTO utilized the documents numerous times to facilitate discussions with their clients and regulators.
SYSTEMS/AREAS IMPACTED
Portfolio Management
Trading
Compliance
Operations
Technology
PROJECT DURATION
18 Months
Testimonial
“We had the privilege of collaborating with Adeptyx on the technical documentation project, where their attention to detail, timely delivery, and professional demeanor made it a truly commendable experience. Adeptyx’s meticulous approach, punctual and pleasant collaboration was commendable."
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- Bala Ragothaman,
CTO, LSV Asset Management
CASE STUDY 5: Billing System
Billing System Proof of Concept and Implementation
Asset/Investment Management Client $170Bn AUM Institutional Accounts Mutual Funds SMA's
PROJECT BACKGROUND
Client’s legacy Billing System was developed in-house and lacked sufficient internal resources to maintain and make required enhancements.
Client decided that a new Billing System was needed to meet new requirements and would be suitable for the client’s SMA accounts, Institutional accounts, and Performance-Based fee calculations.
PROJECT GOALS
Identify and document business and technical requirements for all business lines, calculation methodologies, invoicing types, using a SaaS/Cloud based platform.
Select a leading Billing System which would meet the client business and technical requirements.
Conduct a Proof of Concept with vendors to ensure that the Billing System would fit client needs
Execute a successful implementation of new system within a 12-month time frame.
KEY ACTIVITIES
Conduct a detailed current state analysis with observations and recommendations of end-to-end usage of billing system
Execute an RFP with four different industry leading Billing System vendors
Create a SOW to ensure that all implementation work was documented
Develop an implementation road map for the different client account types (SMA, Institutional Accounts, etc.)
Establish and document workflows for the fully integrated new Billing System.
KEY RESULTS
Successfully implemented 30,000+ SMA accounts and 300+ Institutional accounts to the new billing system
Generated direct feeds for Revenue recording to the Corporate Accounting Team
Increased automation and faster generation of client invoices which ultimately lead to reduction in costs and improved collection times.
SYSTEMS/AREAS IMPACTED
Billing System
Corporate Accounting
Middle and Back Office Operations teams responsible for billing
IT
PROJECT DURATION
12 Months
Result
Implemented an industry-leading Billing System while creating operational efficiencies, reduction of manual work, and improved collection times.
Key Challenge
Identifying a vendor that best met the client’s unique requirements including customizable capabilities to generate performance-based fees
Recipes for Success
Thorough vendor selection process
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Agreement of a comprehensive SOW with the vendor
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Deployment of a Proof of Concept using actual business case scenario’s
CASE STUDY 6: Global Operating Model
Systems Transformation project to modernize global operating model for an Equity Investment Group
Global Asset Manager $7+ Trillion Under Management
PROJECT BACKGROUND
Multi-year effort to retire non-scalable, regionally focused systems through a Global Equity Management Investment Initiative to develop a consistent global investment philosophy and strategy for the Management of Mutual Funds and ETFs
PROJECT GOALS
Standardize the Investment Management Life Cycle Across all Management Offices
Portfolio and Order Management
Monitor Portfolio Tolerances
Manage Cash
Generate and Manage Equity, Futures and Swap Orders
Generate and Manage FX and Currency Hedge Exposure Orders
ETF Basket Maintenance
Investment Risk Management
Pre and Post trade Compliance
Active Risk/Return and Performance Analysis
Investment Operations / Global Data Management
Investment Book of Record (IBOR) – Including Projections and Current Positions
Consolidated Security Master
Index Benchmark Data
KEY ACTIVITIES
Defined Global Workflows by Collaborating with international stakeholder and Subject Matter Experts across the organization to ensure business and technology alignment
Provided leadership to PM’s, BA’s, BSA’s and Development teams including guidance, feedback and training
Defined, Designed, Developed and implemented a custom-built application for Portfolio Management
Integration with Optimizer Tool for Portfolio Optimization (equity and currency) and Portfolio Risk Management
Integration with Data Management Platform for Data Management and Continuous IBOR
Integration with OMS for Compliance and Order Management
KEY RESULTS
$5+ Trillion Managed on Platform
$15+ Billion of Currency Trading/Month
Implemented follow the Sun Global Workflow to leverage local expertise
Custom-built Portfolio Management Tool to support the client’s complex international product suite and apply a uniform business process
SYSTEMS/AREAS IMPACTED
Portfolio Management
Trading
Global Data Management
Investment Operations / IBOR
Risk Management
Information Technology
PROJECT DURATION
Multi Year
Result
Implemented a Single Global Technology Platform to manage equity and currency trading. Increased Portfolio Manager efficiency, accuracy and set the business up for years of future growth.
CASE STUDY 7: Implementation of a Portfolio Optimizer Solution
Implementation of a Portfolio Optimizer Solution
Wealth Management Client $1.7 trillion USD Custom Investment Solutions
PROJECT BACKGROUND
Drive the implementation of the Optimizer, leading strategic & tactical design, delivery management, business analysis, implementation, integration, and resource education
PROJECT GOALS
Integrate the APO to provide flexible, tailored client solutions
Enablement of asset diversification and risk mitigation
Portfolio construction at scale
Solutions aligned with Policies and Guidelines
Support for a wide range of investment objectives and programs
Optimization solutions for tax-aware portfolios
Support client specific preferences for tax-aware portfolios
Development and education of an optimization solutions’ group Support of cross-functional technology groups on the integration and concepts of the APO
KEY ACTIVITIES
Define the strategic roadmap for the integration of the APO
Translate investment policies and guidelines into the optimization solutions/ strategies
Lead the data enrichment and integration of the APO into the client ecosystem
Work with external vendors to provide risk model integration
Implement policies, procedures & best practices to support the optimization life-cycle
Incorporate feedback from Financial Advisors and Product groups into the solution design
Initiate scalable QA and automated testing procedures
Provide training & ongoing subject matter expertise
Oversee the implementation of product roadmap
Reduce Time-To-Market and the introduction of Agile solutions through a series of custom utilities
KEY RESULTS
Enabled portfolio optimization solutions across multiple investment programs
Implemented portfolio construction in a cost-efficient & tax-efficient manner
Enhanced the FA/Client experience through workflow integration
Delivered a scaled solution that is utilized at over 16,000 client branches across the United States
SYSTEMS/AREAS IMPACTED
Product Management
Technology
Financial Advisors
Compliance
Risk Management
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PROJECT DURATION
Multi Year
Result
Increased the Financial Advisors’ satisfaction by allowing them to efficiently build tailored client-specific portfolios
CASE STUDY 8: Index Portfolio Management Tool
Built and implemented a PM tool to interface with the Portfolio Optimizer
Investment and Wealth Management Client
PROJECT BACKGROUND
Client is launching new rules-based indexing products for institutional clients. Build a client facing product for portfolio and exposure management, portfolio optimization and order creation in 6 months.
PROJECT GOALS
Portfolio Management Functionality:
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Monitor portfolio exposures vs. benchmark index for Equity, Cash and FX
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Account Cash Forecast
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Integration with Axioma for Portfolio Optimization and Portfolio Risk Management
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Generate Equity, Futures and FX orders and send to Trading
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Dashboards for Account and Data Status
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Support of client-specific preferences
KEY ACTIVITIES
Define, Design, Develop and Implement a custom-built application for portfolio management for indexing products
Define the strategic roadmap for the indexing portfolio management application
Develop integration of the portfolio optimizer into the portfolio management engine and client ecosystem
Integrate vendor risk model and index data
Translate investment policies and guidelines into optimization solutions/strategies
Define data requirements, technical processes, operational workflows and best practices to support the indexing portfolio optimization life-cycle
Develop testing approach and test cases
Provide training and ongoing subject matter expertise
KEY RESULTS
Developed and implemented a system to interface with the Portfolio Optimizer and allow PMs to manage exposure, create and evaluate optimizations and generate orders
Integrated system and Portfolio Optimization engine with existing client architecture
SYSTEMS/AREAS IMPACTED
Portfolio Management
Technology
Trading
Operations
Compliance
Risk Management
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PROJECT DURATION
6 Months
Result
Implemented a client facing product for portfolio management and portfolio optimization as the foundation for a long-term, sustainable, and scalable system to support rules-based indexing products.